🎅 For over 19 years, PackageFromSanta.com has been the go-to destination for magical, personalized experiences from the North Pole!

🎄 As the premier "One-Stop-Santa-Shop", we create authentic personalized Santa Letter Packages, Videos, Calls, and more—designed to arrive before Christmas and build joyful anticipation, not to be placed under the tree.

Each letter is shipped directly to your child, while stocking stuffer items are sent in a top-secret box/envelope addressed to the parent or guardian. Perfect for an elf to deliver or holiday surprises!

Whether you’re continuing a tradition or starting a new one, we’re here to help you create unforgettable Christmas memories your family will cherish. 💝

At PackageFromSanta.com, we offer 4 magical Santa Letter Packages starting at just $9.95! 🎅✨

Each package is packed with personalized holiday cheer. While the contents vary depending on the level—Bronze, Silver, Gold, or Platinum—every package includes:

✅ A personalized letter from Santa shipped directly to your child
✅ Up to 5 bonus items, depending on the package level

🎄 Visit our Homepage to explore the differences between each package and find the perfect one for your child!

We offer a variety of Santa letter themes to match your child’s age, interests, and special details only Santa would know! 😉

Every letter is uniquely personalized and designed to make your child’s Christmas truly magical. ✨

🎅 You can pre-order the number and types of Santa Letter Packages you want and choose to personalize them later.

Because the delivery address and shipping method aren’t selected until personalization is complete, shipping charges are not collected during pre-order.

When you're ready to personalize:

• Log into your Member Account
• Complete the personalization process
• Choose your shipping method
• Pay for shipping at that time

✨ This ensures you get the most accurate rate based on where your package is going and how quickly you want it to arrive.

After pre-ordering, you’ll receive a confirmation and access to your Member Account.

Here’s how to personalize your Santa Letter Package:

1. Log into your Member Account
2. Go to Order History
3. Find your Pre-Order number
4. Click Personalize on the package
5. Complete all personalization fields
6. Submit to receive a shippable order number

🎁 If your package includes bonus items, you’ll need to return to your Member Account after your shippable order is created to personalize those separately!

Click here to learn more about Bonus Items!

🎁 Once you’ve personalized your Santa Letter Package and received your shippable order number, log into your Member Account to personalize and access any bonus items included in your package.

Bonus items are found under Order History, within the Order Management section of your shippable order.

You can easily make changes in your Member Account as long as the Order Status shows 'Unfulfilled' on the following items:

• Shipping Name and Address 
• Santa Letter
• Nice Certificate
• Santa Photo
• Santa Flight Plan
• Friendship Certificates
• Parchment Nice List Book
• North Pole Newspaper

Here’s how to edit:

1. Log in to your Member Account. 
2. Go to Order History
3. Locate the Order Number you'd like to edit
4. Click 'Manage Order' and to change the shipping, scroll down past the receipt area. 
5. Use the available 'Edit' buttons to make any necessary changes! 🎅✨

🛷 We ship anywhere in the Continental United States! At this time, we’re not able to offer international shipping.

📦 Packages begin shipping in mid-November. You'll get a confirmation email once your order is on the way from the North Pole Print Center™! 🎅

💳 We accept Visa, Mastercard, Discover, American Express, ShopPay, Apple Pay, Google Pay, and ShopPay.

🎅 Absolutely! Your child's info stays secure on our servers and is never shared or sold. We use it only to make the magic happen just for your family. ✨

🧝‍♀️ Just click "Sign In with shop” on our Member Login page and enter the email you used when placing your order. You’ll receive a one-time 6-digit code in your inbox—no password needed!

Be sure to check your spam or junk folder if you don’t see it right away—sometimes Santa’s emails take a magical detour!

Click here to explore more about your Member Account.

🎅 We’re here to help! Just click here to send us a message or browse our helpful articles.